YES, WE SHIP WORLDWIDE!
Our unframed prints and postcards ship from our little shop in Paris, while framed prints and other items are shipped by our production partner Printful, who has locations in both North America and Europe. Therefore, shipping times vary depending on the type of product! Below, you can find full shipping information for each of our products. If you order mutliple types of products in one order, please note that your items may arrive in separate packages and on slightly different days, due to the nature of our production systems.
You will receive a shipping notification the day that your order is shipped, and a tracking code if your order has one. Thank you so much for supporting small art businesses!
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UNFRAMED PRINTS & POSTCARDS
We ship all orders within 2-3 business days from our Paris shop, and offer 2 shipping options: a regular shipping option (which does not provide a tracking number), and an express shipping option with tracking. We use the French postal service (La Poste).
For regular shipping (NO tracking number is provided):
• European orders usually arrive within 7-15 days after the shipping date,
• International orders can take anywhere between 15 and 30 days after the shipping date, depending on customs.
For expedited shipping (tracking number provided, option available at checkout):
• European orders arrive within 5-7 business days after the shipping date,
• International orders arrive within 7-9 business days after the shipping date.
Please take into consideration these times before placing your orders!
FRAMED PRINTS
• US orders of mugs usually arrive within 5 to 8 business days.
• European orders usually arrive within 6-11 business days.
• Rest of the world: orders may take anywhere between 7 and 15 days.
CANVAS PRINTS
• US orders of mugs usually arrive within 5 to 8 business days.
• European orders usually arrive within 5-10 business days.
• Rest of the world: orders may take anywhere between 7 and 15 days.
MUGS
• US orders of mugs usually arrive within 6 to 10 business days.
• European orders usually arrive within 5-9 business days.
• Rest of the world: orders may take anywhere between 10 and 20 days.
NOTEBOOKS
• US orders of notebooks usually arrive within 6 to 13 business days.
• European orders usually arrive within 10-15 business days.
• Rest of the world: orders may take anywhere between 10 and 20 days.
PHONE CASES
• US orders of notebooks usually arrive within 4 to 7 business days.
• European orders usually arrive within 5-9 business days.
• Rest of the world: orders may take anywhere between 10 and 20 days.
APPAREL
• US orders of notebooks usually arrive within 6 to 9 business days.
• European orders usually arrive within 6-9 business days.
• Rest of the world: orders may take anywhere between 12 and 25 days.
PILLOWS & TOTE BAGS
• US orders of notebooks usually arrive within 8 to 13 business days.
• European orders usually arrive within 10-13 business days.
• Rest of the world: orders may take anywhere between 12 and 20 days.
To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as road number, building number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.
Please note that for international orders, Draw Me a Song is not responsible for any international customs or taxes that may be imposed. Please check with your local customs office about rules and regulations that may apply to you.
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PAYMENT
We accept payments with Visa, Mastercard, American Express, Discover, and Paypal. If you would like to get in touch with us about a different billing method, please feel free to contact us.
RETURN POLICY
Unused orders may be returned within 7 days of receipt for a refund. Once we receive the returned item(s), we will refund you the full purchase price, excluding shipping fees. Used, opened, and discounted items cannot be returned and refunded. Digital products can also not be refunded.